Case studies

What actually happened, including the hard parts

Marketing case studies skip the near-misses. Ours keep them in — the lock contention found two months before Black Friday, the pilot that almost died in week three. That's where the lessons live.

Healthcare

Northwind Health

Scaling virtual care from pilot to 380,000 visits a year

How a regional health system turned a struggling telehealth pilot into the front door for 2,400 clinicians — without a single HIPAA finding.

14 months9 people

380K

virtual visits in the first year on platform

92s

median time from patient click to clinician connected

-31%

no-show rate reduction driven by SMS-first entry

HIPAA findings across two external audits

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Business documents and financial analysis on an office desk

FinTech

Vantage Capital

Cutting small-business loan decisions from nine days to four hours

An origination engine that automated document collection, cash-flow analysis, and decisioning — growing originations 4x with the same underwriting headcount.

11 months7 people

4 hrs

median decision time, down from 9 days

$640M

originated through the platform in 18 months

4.2x

origination volume growth with flat underwriting headcount

findings across two state examinations

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Online shopping cart icon on a laptop screen with product listings

Retail & E-Commerce

Merchbay

Replatforming a 40-country retailer without missing a Black Friday

A headless storefront migration executed market by market — ending with a Black Friday that ran 22x normal traffic at 0.9-second page loads and zero incidents.

9 months8 people

0.9s

median LCP globally, down from 6 seconds on mobile

22x

Black Friday traffic peak handled with zero incidents

+28%

conversion rate lift measured across migrated markets

40min → 4min

deploy time, unlocking daily releases

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Energy

GridNova Energy

Recovering $3.1M in lost generation across 43 renewable sites

A vendor-agnostic monitoring platform that unified seven asset portals into one — and an anomaly engine that spots underperforming equipment in under an hour.

12 months6 people

$3.1M

annual generation revenue recovered through faster detection

58min

median time to detect underperformance, down from 11 days

sites unified from seven vendor portals into one platform

86%

alert precision — operators trust the pager again

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